Go-Live Is Not the Finish Line . Why Sustainment Determines Whether Your Transformation Actually Delivers
Every transformation program has a go-live date on the calendar. It's circled. It's counted down to. It's the headline metric that steering committees report to the board. And when it's achieved, there's often a palpable sense of completion — the hard work is done, the team can exhale, and the program moves into whatever comes next.
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