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Why 73% of Organizations Never Capture the Value They Invested In — And How Benefits Realization Changes That

Why 73% of Organizations Never Capture the Value They Invested In — And How Benefits Realization Changes That

The discipline that turns transformation investment into measurable business outcomes Imagine you hired a contractor to build an addition to your home. The project was completed on time, on budget, and the workmanship was excellent. But you never moved into the new space, never used it for the purpose you built it for, and never measured whether it added value to your property. That sounds absurd. But it's precisely what 73% of organizations do with their transformation investments. They build the capability. They declare success at go-live. And they never systematically measure whether the business outcomes that justified the investment were actually achieved.

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